You can now claim as a business or location when an individual provider number is not applicable. This is common if your business is (or you offer) one of the following:
Pharmacy
Rehabilitation services
Attendant care
Domestic support
Legal services
Location level claiming needs to be set up before it's available to select when completing a claim. It can be set up when first integrating to an insurer by checking the box ‘claim as a business or location’ when entering provider details.
You can also add a business or location to an already integrated insurer by selecting the ‘Settings’ button on the insurer tile on the ‘Get paid’ tab.
Claiming as a business or location is currently only available with:
icare,
WorkSafe Victoria,
Comcare for Pharmacy, and
Integrated partners - via your PMS - for Tyro Health Online Payments.
Once set up, you can claim as a location or business by selecting the location that the service was delivered from in the ‘Provider’ drop-down field on the Invoice. If there are no providers associated with the location, there will be nothing to select in the ‘Provider’ field.
If you have any questions, click on the pink chat bubble on our website or email our Customer Support team.