When signing up for a Medipass account, you will need to add your private health insurance card details to approve a transaction. This includes the card issue date.
If you're with Medibank, the card issue date will be on the front of your card, at the bottom right-hand corner.
Some newer Medibank cards don't have the card issue date listed on them.
If your card does not have the card issue date, you can contact the Medibank team on 132 331, who will be able to assist you with this.
For instructions on how to create your Medipass account, click here.