Sometimes you might have a patient who doesn't want to download the HICAPS Go app, but needs a quote from your practice. Here's how to send a quote directly to their smartphone via an SMS.
Log into your practitioner portal and select "Quotes" on the left-hand side. Click on "Create Quote" in the top right hand corner of your screen.
Enter in the details of the quote and in the "Patient" field, enter in the patient's whole phone number. Click on the prompt that will appear asking if you want to send a quote to that number.
Follow the prompts to finish the quote. Once you've confirmed the details, a message will be sent to your patient's phone with a link. They just need to follow that link and enter in some details to see an estimate of their benefit and the gap they'll need to pay.
Please note: this quoting function is available for participating health funds only.