First, go to the login page which you can access at: my.medipass.io. Enter your email address in to the box provided and click 'Next'.
The page that follows will prompt you to enter a security code that would have been sent via SMS. If you do not have access to this, click 'Reset your account'.
You will then receive an email to your account that will provide you with a link to reset your details and login.
If you need any further help, you can always contact us using the blue chat bubble at the bottom right hand corner of this screen.