Your business name is the name registered to your legal ABN or Australian Business Number. Your location name is the public name you trade under. For example, your business name could be 'Jane Doe' or 'Big Health Pty Ltd' but your location name might be 'Big Health'. In this case, patients looking through the app would only see 'Big Health'. 'Jane Doe' or 'Big Health Pty Ltd' is only visible to you, HICAPS and Medipass for legal purposes. 

You can have several locations belonging to one business, however, a location may only belong to one business. For example 'Jane Doe' may own several locations with different location names. Practitioners may work at several locations within a business.

If your ABN or business name changes, just let us know!

If you require further assistance, you can contact the Medipass support team by clicking the chat bubble located on the bottom right of your browser or by emailing

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