Each person who uses Medipass is assigned one of three roles, depending on what they need to access within the portal. Any staff member, regardless of their role, can have provider numbers attached to their staff profile. Each of these roles has different abilities.
Provider
This is the simplest level of access to Medipass. Providers can:
Create claims in their own name
View (but not edit) claims created by other staff
Create quotes in their own name
View (but not edit) patient records
View (but not edit) quotes created by other staff
View (but not access or edit) practices within the business
View (but not edit) staff members within their practice/s
Create, view, edit and delete services for their practice/s
Practice Manager
"Practice Manager" is a catch-all term for administration staff within a practice. Practice managers can:
Create claims for any staff member at their practice/s
Create quotes for any staff member at their practice/s
Create and view (but not edit) patient records
Edit practice details
Create (but not delete) a new practice
Create, view, edit and delete staff members within their practice/s
Create, view, edit and delete services for their practice/s
Assign other staff members as Practice Managers
Business Administrator
Business Administrator is the highest level of access. The short answer to what they can do is...everything!
Create claims for any staff member at any practice
Create quotes for any staff member at any practice
Create, view, edit and delete any patient record
Edit practice details
Delete existing practices
Create, view, edit and delete any staff members
Create, view, edit and delete services for any practice
Create Business Wide services (that apply to every practice in the business)
Assign other staff members as Practice Managers
Assign other staff members as Business Administrators
Manage the payment method
Manage the business' Card Payments settings, including settlement details
Access all Reports for the business
Note: each Business Administrator requires their own unique email to log in with.
If you need your access upgraded, you can contact your Business Administrator or Practice Managers. You can see who has those roles in your business or practice settings.