Staff members in your Medipass are assigned one of three roles, depending on what they need to access within the portal.
You can find more information about Medipass user roles here - Medipass User Roles

To make a staff member a Business Administrator
Simply select the "Staff" tab

And select the staff member you would like to make Business Administrator.

You can then select the "Grant business admin" button on the top right-hand side of the portal.

Note: The staff member must have a Medipass account. If the staff member does not currently have a Medipass account, select "Edit" and enter a unique email. Be sure to save these changes.

Once you have granted a staff member a Business Admin role, you will be able to see a "Business admin" badge below their name.

To revoke business admin access from a staff member

First select the "Staff" tab.

Now select the staff member who currently has business administrator access.

You can the select the "Revoke business admin" button

This will then remove the business access from this staff member.

If you have any issues granting, or removing business admin, you can always contact support via the chat bubble in your Medipass portal or at

Did this answer your question?