When creating a Medicare claim, it is possible to process the payment to someone other than the recipient of the treatment (for example, a parent).
This option is available in the “Patient and claimant details” section of the claim creation screen.
Here, you can choose who is going to claim the MBS benefit: the patient or someone else
'The patient will claim the benefit' will be selected by default. If this is the correct option, proceed to the patient search.
If a person other than the patient is claiming the benefit:
- Select 'Someone else will claim the benefit'.
- Search for the account by their name or full mobile number. Alternatively, enter their Medicare details manually.
- Search for the claimant by name or full mobile number. If no Medipass account is found for the claimant, click on “Send payment request to [mobile number]”.
Click the blue button "Create payment request" button. The claimant will receive an SMS with instructions for approving the payment request.
Want to create a Medicare patient claim? Click here