To submit a claim, a provider's details need to be added to your Medipass "Staff" and complete a Medicare Online form.

How to add a new staff member for Medicare claiming



The first step is to select the "Get paid" tab and click on the "Settings" option next to Medicare

You can then click "Add Provider".

Complete the following details below.

Once the details have been entered, click "Confirm and Continue".

Now to download the Medicare Online forms.


Click on "Download Application Form" and select "Finish".
You will then receive your new Medicare Online forms which you'll need to complete and send to Medicare to enable you to process Medicare claims through Medipass. Your new provider should also be added at this point too.

For more details on how to fill out the forms attached, we have this article here aimed to help.

Please note, it will take up to 5 business days for Medicare to process this form. Do not attempt to process any Medicare transactions in Medipass until this time has passed. Medicare will not contact you to say your application has been approved. They will only contact you if there is an issue. Therefore, if you haven’t heard anything from Medicare after five business days, you can begin claiming.

When this provider is selected when making a Medicare claim, Medipass will pre-populate the item codes and MBS fee based on their profession details.


The MBS schedule is updated regularly by DHS/Medicare. Medipass automatically imports the schedule and updates changes to item codes, validity, pricing and description.



How to add Medicare details to an existing staff member



Select "Staff" and select the staff member who you'd like to add Medicare details to

You can then select the staff member and click on "Edit" next to the locations option

The next step is to select "Add a provider number" at the bottom of this page

You will then be able to select "Medicare" as the associated organisation and click "Continue".

This will take you to your Medicare & DVA settings where you can add this provider's details for Medicare claiming

Once these details are added you can select "Confirm and continue".
You can now see the practitioners pre-filled Medicare Online form ready to be downloaded

Once you have downloaded this pre-filled form, select "Finish" to complete this set up.

Please note, it will take up to 5 business days for Medicare to process this form. Do not attempt to process any Medicare transactions in Medipass until this time has passed. Medicare will not contact you to say your application has been approved. They will only contact you if there is an issue. Therefore, if you haven’t heard anything from Medicare after five business days, you can begin claiming.

Click here for instructions on how to create a Medicare patient claim.
Click here for steps explaining how to create a bulk billed Medicare claim.

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