By default, the HICAPS Go patient app directory will list your practice information and details, such as practice location, services, etc when patients are searching for a quote or services. These details can be removed and hidden from this directory.

Reasons to remove yourself from the directory:

  • If you practice from a private address
  • If you are a mobile provider with a location information listed

To remove your practice from the directory, click on the "Practices" tab.

You will then need to select the practice, and click on the "Edit practice" button.

If you scroll to the bottom of the page you will be able to locate the "Directory settings".
Disable or untick "Appear in Medipass directory" and hit "Save".

Your practice has now been removed from the HICAPS directory.

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