When creating a Medicare payment request, you have the option to submit the claim part of the payment separately, if the payment has already been taken.

This allows you to take your customers payment on the spot before they leave your practice and process the claim later on.

Create your payment request as normal, filling out your service details, patient details, referral details (if required) and the service or services provided.

(If you have yet to make a Medicare claim or need more information on what it looks like, check out this article on Medicare patient claims.)

Once you've created your claim select "Continue to payment".

On the next screen select "Other" for the payment option.

Once you've done that click the 'Submit' button.

If you need any help during this process. You can get in touch with our friendly support team using the pink chat button located in the bottom right corner of your screen.

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