Payments can fail for a number of reasons. If there’s ever an issue, we’ll immediately email the primary Business Account contact.

What to expect

We hope that you’re able to resolve payment issues quickly, but below is a quick rundown of what you can expect if not.

Update your payment method

If you've run into a payment issue, Business Account contacts, or the person who's upgraded the workspace, can update a payment method from the Billing page.

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