Assisted card payments allows you to submit a private health insurance claim and process the associated payment, all on behalf of the patient.
Allowing you to process payments for patients who either do not have a smart phone, or who do not have the ability to use it for Medipass claiming and payment.

Create your private health insurance payment request as normal (for more information on creating a PHI transaction see this article). Once you've filled in all of the required details, select "Continue to payment." 

You will then be then shown an overview of your transaction and be given a list of payment options.

From these options select 'Enter payment card details". From here you can then enter in your patient's card details and process the transaction.

If the patient provides consent, you can save their card details for future transactions. If you have your patient's card details stored you can elect to "Use patient's saved card."

If your patient would like to use a different card than the one you have, simply select "Enter payment card details".

After you've put in the correct payment card, click "Submit". The payment will be taken from the payment card and the claim will be raised to your patient's private health fund.

It's important to note that assisted card payments is only available for Medicare patient claims and is part of our Medipass Pro subscription. More information about Medipass Pro can be found here.

Did this answer your question?