Note: Our NDIS solution is currently only available to select users in beta. If you'd like to be part of the trial, please let us know here

First, log into your Medipass portal and click the "Get paid" tab, and select the NDIS option

Under "Management type," choose the option for "Plan" managed:

Now, you will need to complete the following details:

1. The patient details. At this point you can select an existing patient or enter the details of a new patient. A new patient will automatically get saved as a patient record, so you won't need to manually enter all the details again next time.

2. Provider details. These details will pre-fill if you have one practice and one provider. If there are multiple practices or providers who see NDIS patients you'll be able to select them here.

3. You will need to select the service item from the drop down menu.
If you are unsure what this should be, you can select the option "I don't know/enter my own description". At this point, you will also be given the option whether you would like to include GST in your invoice.

4. When you are satisfied with your plan managed invoice details, you can click "Save & send".

After you click "Save & submit" , you'll be able to view the email address we have on file for the Plan Manager.
If you'd like to send this invoice to a different email than the email displayed you'll be able to change this here.

You also have the ability to add a message to the email that we send to the Plan Manager with this invoice.

Note: If you're wanting to send this invoice to the email Medipass has on file for the Plan Manager, just select "Send".

This invoice will now be sent to the Plan Manager.


Now you will be presented with the invoice that was sent to the Plan Manager.
From this invoice page you can mark the invoice as paid by selecting "Mark as paid", or use the "Email" option to send the invoice again to the Plan Manager.

Once you have marked the invoice as paid, it will show as completed.

You can use the "Archive" option to move this invoice to your "Archived" invoices tab.

An example of the invoice and email the Plan Manager receives is below


Any questions? Click on the pink chat bubble in the bottom right hand corner of the screen and one of our dedicated team will be happy to help.

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