Several features will require you to verify the business before you can start or recommence creating claiming and invoices. For example, if you reach the $1000 Medicare/DVA claiming threshold within 7 days. This is a part of our regulatory commitment to health funds like Medicare and to prevent fraud. If you are required to verify your business, we will reach out to you to outline the steps to verify specific to your business. 

Here's a brief overview on the process: 

  1. Email notification - we will contact your business admin directly notifying you that your business requires verification
  2. Business beneficiary identification - Login to Medipass > navigate to Business Settings > click "Verify business" under your listed ABN/ACN, follow the prompts to verify all the listed beneficiaries 

Please note that businesses that involve a trust or partnership will differ to above process and we will contact you advising what is required. 

If you have any questions about why this is required, please check out our identification FAQ.

As always, if you run into any troubles whilst verifying your business, please do not hesitate to contact Medipass support by chatting to us via the chat bubble located on the bottom right of your browser or emailing support@medipass.com.au  

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