Providers who have signed up with HICAPS Go may have a card payment facility associated with this solution, which is provided by National Australia Bank (NAB). This card payment facility can be used with Medipass, but only one facility can be initiated for your business at a time (that is, the HICAPS Go Card Payment facility cannot be used in conjunction with Medipass Card Payments. You do have the ability to change which method you use, if required.

Please note:

  • Please contact HICAPS to determine if you are eligible for HICAPS Go, as typically this facility is only available to allied health practitioners. HICAPS will also be able to advise their latest pricing for HICAPS Go.
  • HICAPS Go Card Payments functionality is limited to sending a payment request to your patient to approve via their mobile device.
  • Settlement is facilitated by NAB/HICAPS into the bank account you have nominated with HICAPS.

If you have any questions, please feel free to contact us via the chat bubble located on the bottom right of your browser or email us at support@medipass.com.au. We're happy to help!

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