Introduction to holds and instalment plans

Overview and key information on payment holds and instalment plans

Nick avatar
Written by Nick
Updated over a week ago

Holds & Plans

Payment Holds: Reserve funds for up to 7 days.

A hold will verify that a payment card is valid, and reserve the amount for up to 7 days. Unlike charging a payment card, a hold will not withdraw money from an account until you opt to process the charge. The cardholder will not be charged interest on a hold.

Instalment Plans: Split a charge by equal amounts over weeks or months.

The first instalment payment is always completed when the cardholder enters a valid payment card and accepts the plan. Subsequent payments are then made using the same card details in a schedule determined by you.

Pricing

This functionality is part of Tyro Health Online Payments - find out more about pricing.

PMS integration

As with all Tyro Health Online functionality, 'Holds & Plans' will be available to access directly on Tyro Health Online at tyrohealth.com. We’re working with our PMS partners to also have this functionality available in their software and we’ll be sharing more information about this shortly.

How to enable 'Holds & Plans'

Payment holds and instalment places are advanced payment tools available for Tyro Health Online businesses enabled for Tyro Health Online Payments. When you have set up MCP, 'Holds & Plans' tab will be enabled and ready to use.

How to use 'Holds & Plans'

Check out our step-by-step guides on how to create a:

If you require further assistance, you can contact the Tyro Health Online support team by clicking the chat bubble located on the bottom right of your browser or by emailing support@tyrohealth.com.

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