You may notice, when you raise an invoice that requires a payment, you are given a few different payment options. This article aims to clarify all the different payment types/methods and how they are utilised.

The payment types that Medipass supports are:

Assisted card payment

ACP will allow you to take card payments from within your Medipass portal and it is super simple and quick!

What you will need:

  • Your clients card information

How to process a ACP:

  1. Raise an invoice for your desired fund (HICAPS, Medicare, patient funded, etc)
  2. Click to "Continue to payment"
  3. Select "Assisted card payment"
  4. Enter your clients card information
  5. Done!

For more detailed information on ACP, click here for a step by step guide.

SMS payment request

Sending your patient a SMS payment request will allow your patient to process the payment on their smart phone. This payment method is perfect for the client's who are remote/mobile or have forgotten to bring their cards to their consult.

What you will need:

  • The client's mobile phone number

What the client will need:

  • Their smart phone
  • Their card details (Private health fund card and/or payment card)

How to process a SMS payment request:

  1. Raise an invoice for your desired fund (HICAPS, Medicare, patient funded, etc)
  2. Click to "Continue to payment"
  3. Select "SMS payment request"
  4. The client will receive an SMS that will contain a link to our consumer web-portal to process their payment.
  5. Done!

For more information on SMS payment requests, click here for to find out what the SMS payment request looks like for a HICAPS claim and gap payment.

Instalment plan

An instalment plan means you can take a payment split over a number of weeks or months right from your Medipass account. This is great for higher value invoices or subscription based billing. This payment type is similar to the SMS payment request, however, the invoice value is split over time.

What you will need:

  • The client's mobile phone number

What the client will need:

  • Their smart phone
  • Their card details (Private health fund card and/or payment card)

How to process a SMS payment request:

  1. Raise an invoice for your desired fund (HICAPS, Medicare, patient funded, etc)
  2. Click to "Continue to payment"
  3. Select "Instalment plan"
  4. The client will receive an SMS that will contain a link to our consumer web-portal to process their payment.
  5. Done!

For more detailed information on Instalment plans, click here for a demonstration.

Other

The Other payment type is used when payment is taken outside of Medipass using an EFTPOS terminal or taking cash.

What you will need:

  • An alternative payment medium (like cash or an EFTPOS terminal)

How to process an invoice using the Other payment type:

  1. Raise an invoice for your desired fund (HICAPS, Medicare, patient funded, etc)
  2. Click to "Continue to payment"
  3. Select "Other"
  4. Ensure that you take payment outside of Medipass
  5. Done!

As always, we are here to support you with any questions or help that you may need. To get in contact with us, please chat to us using the chat bubble located on the bottom right corner of any Medipass page or email us as support@medipass.io.

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