Please note, while the HICAPS Go app is still available to download and use, it is no longer being updated and will not work with some practice management integrations. Our recommended approach to approve HICAPS claims is via SMS.

The HICAPS Go app allows patients to obtain a quote for extras services on their private health insurance. It also includes a practitioner directory.

As a provider, you can choose to be listed in the HICAPS Go practitioner directory by editing your practice details.

Patients can also use the HICAPS Go app to approve HICAPS claims sent from Medipass. However, this functionality is no longer being updated, and we recommend approving claims via SMS for the best experience. You can download a printable guide for you and your patients here.

Displaying prices in the HICAPS Go app

To enable instant quoting for your practice in the HICAPS Go app, you will first need to save your prices as services in Medipass. For information about setting up services, click here.

Patients can then tap on the service to see a real-time estimate of their private health insurance benefit and gap fee.

Where to find the HICAPS Go app

Search for ‘HICAPS Go’ in the iOS App Store or Google Play.

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