In Medipass, settlement accounts are needed to direct funds for the Medipass Card Payments or icare claims that you process. When setting up your settlement accounts, you may notice that you have two options:

  • To a single account - all funds will be paid to one central settlement account
  • To separate accounts per location - funds will be paid to each location's specified settlement accounts

Please note: To add these details, you will need to be a Business Administrator.

Please keep in mind that Medipass does not manage settlement of funds for any other insurers, including HICAPS Go, Medicare or DVA. To change details relating to settlement of funds for these insurers, please contact them directly.

Adding and updating your settlement details

To begin the process, click "Business settings", click "Settlement" and then click "Edit"

Select your settlement option

To a single account

When settling to a single account, you will just need to enter one set of bank details. All your Medipass Card Payments and icare claims will be paid into this single account.

Separate account per location

When settling to separate accounts per location, you will be required to enter a default bank account and additional bank details per location, as required. You can choose to allow some locations to use the default settlement details or specify specific settlement details for any given location.

Please note, if a specified locations settlement bank account is invalid, the funds may be paid to the default settlement bank account.

Separate account per staff member

We currently don't support setting separate settlement accounts per staff member in your Medipass portal. However, if you would like to set this up, please inform our support team by clicking the chat bubble on the bottom right of your browser to contact us.

As always, if you need any help with anything, please let us know! You can contact our support team by clicking the chat bubble located on the bottom right of your browser or by emailing support@medipass.io.

Did this answer your question?