Background

  • Service providers are able to access Medipass functionality directly on Medipass (by signing in at medipass.com.au) or via integration to third party integrated software vendors (which are listed at medipass.com.au/integrations).

  • Pricing for transactions raised via Cliniko for Medipass Card Payments is as outlined in this article.

  • Pricing for all other transactions, including Medipass Paid Claims and Medipass Card Payments transactions raised via Medipass directly, is as outlined on the Medipass pricing page located here.

Pricing for transactions raised via Cliniko

Medipass Card Payments

Medipass Card Payments (MCP) enables you to accept Visa and Mastercard debit and credit card payments directly from your patients. The following standard fees are incurred when using the service via Cliniko:

  • Merchant Service Fee (MSF): 1.3% of the transaction amount. This is an all inclusive fee, including both GST and Interchange.

  • Transaction Fee: $0.30 fee per transaction. This fee applies to all MCP transactions, pre-authorisations, holds and refunds, and applies to all transaction status, including approved, declined, rejected or cancelled.

  • Chargeback: $30.00 per chargeback or dispute that is resolved in the Individual / patient's favour.


If you have any questions about our pricing, please feel free to contact our friendly support team. Just send us a message through the chat bubble in the bottom-right corner of your screen.

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