WorkCover Queensland has partnered with Tyro Health Online to introduce digital invoicing, to make it easier for service providers to have invoices approved and receive payment.

Important note: These invoices are tailored to meet the requirements of WorkCover Queensland. They will be electronically submitted, but payment will not be approved or settled via Tyro Health Online. Decisions on invoice and related remittance can be viewed within the WorkCover Queensland Provider Connect portal.

Here's how to enable WorkCover Queensland digital invoicing for your business.

Your business must first pre-register with Workcover Queensland directly, and be granted access to their provider connect portal before enabling in Tyro Health Online.
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You can review a complete outline of the requirements here.

Log into Tyro Health Online at connect.medipass.io.

If you haven't yet set up your free Tyro Health Online account, here's how to get started.

Click on the 'Get Paid' tab, then select 'Get Started' on the WorkCover Queensland tile. Please note: If you do not see the tile, please contact us.

Here you'll be asked to confirm the business and location details that you will be creating WorkCover Queensland invoices for.

You'll need the B2B user name and password, along with your WorkCover Queensland account name and number if you have it.
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This section is for adding the details of any providers who will be performing services that require an invoice to be submitted to WorkCover Queensland. You can add as many providers as you need by clicking the 'Add another provider' button.
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You'll be prompted to enter information which may include WorkCover assigned practitioner WCQ Account number, APHRA Number or Alternate Reference/Medicare number, for any service providers wanting to submit Workcover Queensland claims.

A full breakdown of the information Queensland will require can be found here.

Your card will be billed at the end of each month based on the number of transactions you submit. Learn more here.

Click 'Confirm and Continue' to be taken to a summary page, where you can review all your details and make any changes if necessary. When you're ready, click 'Submit'.

Once these steps are complete you'll be ready to submit digital WorkCover Queensland claims!
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