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Comcare invoicing as a non-healthcare provider
Comcare invoicing as a non-healthcare provider

A guide to using Tyro Health Online to send an invoice to Comcare as a non-healthcare provider

Nick avatar
Written by Nick
Updated over a week ago

Comcare has partnered with Tyro Health Online to introduce digital invoicing to make it easier for service providers, including non-healthcare providers such as household service and attendant care providers to have invoices approved and receive payment.

Here's a step-by-step guide on how to enable, submit and invoice.

Enable Comcare digital invoicing

Before you start invoicing, you need to setup Comcare claiming in Tyro Health Online and specifically setup location-level claiming. For providers who don't have a Medicare provider number, the check box 'claim as a business or location' needs to be ticked.

The steps on how to enable Comcare digital invoicing are here. Note: the location level claiming setup is applicable to step two and you can find more information on this in a separate article here.

Submit a digital invoice for Comcare

Non-healthcare providers can follow the same steps as other providers to submit a digital invoice to Comcare via Tyro Health Online - click here for more information.

Comcare Item Codes

Comcare has codes that providers can use when providing these services. Please see here for an explanation of service types and the codes to be used for the following service providers:

  • Household Service Providers

  • Attendant Care Provider

Note: The Safety, Rehabilitation and Compensation Act 1988 (SRC Act) set Statutory Rates for several benefits paid under the SRC Act. They indicate the maximum amount of compensation which can be paid for specific benefits under the SRC Act and are reviewed and updated as appropriate. Comcare is unable to pay above the prescribed statutory amount. For more information regarding Statutory rates for compensation please see the Comcare website.


As always, if you need any help with anything, please let us know. You can contact our support team by clicking the chat bubble located on the bottom right of your browser or by emailing support@tyrohealth.com.

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