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Private health insurance (via HICAPS)
Private health insurance (via HICAPS)
Private health insurance and overseas health insurance claiming in Medipass.
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16 articles in this collection
Written by
Sophie Kneebone,
Adrian Perillo,
Kassy
and 1 other
Getting started
An introduction to Medipass Health Insurance Claiming, via HICAPS
And what you need to know to make sure digital HICAPS claiming is right for you.
Written by
Sophie Kneebone
Updated over a week ago
Private health insurers and provider types enabled for Medipass claiming via HICAPS
Members of these health funds are enabled to use Medipass
Written by
Kassy
Updated yesterday
Setting up Medipass Health Insurance Claiming, via HICAPS
This article will help you get started with Medipass Health Insurance Claiming, via HICAPS
Written by
Simon Iea
Updated over a week ago
Changes to our private health insurance and payment experience
Medipass will be making some changes to private health insurance claims and payments between December 2020 and March 2021.
Written by
Sophie Kneebone
Updated over a week ago
Claiming
How to create a private health insurance invoice in Medipass
Steps on how to send your patient a HICAPS claim
Written by
Kassy
Updated over a week ago
Non-claimable items
Add a non-claimable item to your private health insurance payment request.
Written by
Sophie Kneebone
Updated over a week ago
Creating a payment for dependants
Here's how to process a payment for dependants and send it to the policy holder.
Written by
Sophie Kneebone
Updated over a week ago
Back dating a HICAPS claim
Information on submitting a private health insurance claim for a previous date.
Written by
Kassy
Updated yesterday
Patient experience
Gap payment method required
Private health insurance claims require you to set a gap payment method
Written by
Adrian Perillo
Updated over a week ago
What does a private health insurance transaction look like for my patients?
How to complete your private health transaction via SMS
Written by
Sophie Kneebone
Updated over a week ago
Printable claiming guide for your patients
Here's a helpful guide to help your patients approve a private health insurance claim
Written by
Adrian Perillo
Updated over a week ago
Saving prices as services
Creating and managing services
Here's how to set up and save services for your practice.
Written by
Kassy
Updated over a week ago
Custom pricing for services
Instructions for creating custom pricing for staff members, and preferred pricing for different health funds.
Written by
Sophie Kneebone
Updated over a week ago
Troubleshooting
HICAPS error codes and what they mean
If your invoice is failing and you're receiving a HICAPS error code, check out the link in this article.
Written by
Sophie Kneebone
Updated over a week ago
Error 12 - Declined
Information about what an error 12 is, and what to do.
Written by
Kassy
Updated over a week ago
Error 91 - Health fund down
An explanation on what Error 91 is, and what to do.
Written by
Kassy
Updated over a week ago