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Private health insurance (via HICAPS)
Private health insurance (via HICAPS)
Everything you need to know about private health insurance claims in Medipass.
16 articles in this collection
Written by
Sophie Kneebone,
Adrian Perillo,
and
Kassy
Getting started
Changes to our private health insurance and payment experience
Medipass will be making some changes to private health insurance claims and payments between December 2020 and February 2021.
Written by
Sophie Kneebone
Updated over a week ago
An introduction to HICAPS Go
And what you need to know to make sure HICAPS Go is right for you.
Written by
Sophie Kneebone
Updated over a week ago
HICAPS claims
How to create a private health insurance invoice in Medipass
Steps on how to send your patient a HICAPS claim
Written by
Kassy
Updated over a week ago
Which health funds are enabled with Medipass?
How to stay up to date with funds when they come on board!
Written by
Kassy
Updated over a week ago
Applying a discount
How to apply a promotional discount within the Medipass portal.
Written by
Sophie Kneebone
Updated over a week ago
Non-claimable items
Add a non-claimable item to your private health insurance payment request.
Written by
Sophie Kneebone
Updated over a week ago
Creating a payment for dependants
Here's how to process a payment for dependants and send it to the policy holder.
Written by
Sophie Kneebone
Updated over a week ago
Patient experience
What does a private health insurance transaction look like for my patients?
How to complete your private health transaction via SMS
Written by
Sophie Kneebone
Updated yesterday
Printable claiming guide for your patients
Here's a helpful guide to help your patients approve a private health insurance claim
Written by
Adrian Perillo
Updated over a week ago
The HICAPS Go app
Written by
Sophie Kneebone
Updated over a week ago
Saving prices as services
What is a service?
Explanation of services, and the benefits of creating services for private health insurance payments.
Written by
Kassy
Updated over a week ago
Creating and managing services
Here's how to set up and save services for your practice.
Written by
Kassy
Updated over a week ago
Custom pricing for services
Instructions for creating custom pricing for staff members, and preferred pricing for different health funds.
Written by
Sophie Kneebone
Updated over a week ago
Error Codes
Error 12
Information about what an error 12 is, and what to do.
Written by
Kassy
Updated over a week ago
Health fund down (Error 91)
An explanation on what Error 91 is, and what to do.
Written by
Kassy
Updated over a week ago
HICAPS error codes and what they mean.
If your invoice is failing and you're receiving a HICAPS error code, check out the link in this article.
Written by
Sophie Kneebone
Updated over a week ago