Setting up Medipass

Help for healthcare practitioners using Medipass.

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23 articles in this collection
Written by Sophie Kneebone, Kassy, and Lawrence
General setup

Medipass user roles

Here's an explanation of the different kinds of user roles in Medipass.
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Written by Sophie Kneebone
Updated over a week ago

Medipass and telehealth: everything you need to know

In light of the COVID-19 outbreak, telehealth is becoming increasingly relevant. We'll keep updating this article as the situation evolves.
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Written by Sophie Kneebone
Updated over a week ago

How to add a new practice

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Written by Kassy
Updated over a week ago

Patient records

Save your patient details in Medipass
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Written by Sophie Kneebone
Updated over a week ago

How to change your practice details

Follow these simple steps to update your practice details.
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Written by Sophie Kneebone
Updated over a week ago

Edit the phone number for your practice

Follow these simple steps and update your phone number easily.
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Written by Sophie Kneebone
Updated over a week ago

Changing your practice address

Information on how to update your new practice address.
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Written by Kassy
Updated over a week ago

Removing your practice from the directory

Remove the ability for your practice details to be viewed in the HICAPS Go patient app
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Written by Lawrence
Updated over a week ago

How to add, edit or view your settlement bank account details

Add and edit the bank details included on your invoices
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Written by Kassy
Updated over a week ago

How to update your account email address

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Written by Sophie Kneebone
Updated over a week ago

Verifying your business

If you have been asked to verify your business, here's an outline of what that involves
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Written by Lawrence
Updated over a week ago

Pending HICAPS Go provider numbers

Are your providers not yet enabled with HICAPS Go in Medipass? Check here first.
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Written by Sophie Kneebone
Updated over a week ago