Getting started and general functionality

Help for service providers and healthcare practitioners using Medipass.

Sophie Kneebone avatar Lawrence avatar Simon Iea avatar +1
23 articles in this collection
Written by Sophie Kneebone, Lawrence, Simon Iea and 1 other
General setup

Identity Verification

You may be required to verify individuals associated with your business. Here's what to expect.
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Written by Sophie Kneebone
Updated over a week ago

Medipass user roles

Here's an explanation of the different kinds of user roles in Medipass.
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Written by Sophie Kneebone
Updated over a week ago

How to add a new location

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Written by Sophie Kneebone
Updated over a week ago

How to hide your location address

Don't want your patient's to see the registered location address? Follow these steps
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Written by Sophie Kneebone
Updated over a week ago

Patient records

Save your patient details in Medipass
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Written by Sophie Kneebone
Updated over a week ago

Edit the phone number for your location

Follow these simple steps and update your phone number easily.
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Written by Sophie Kneebone
Updated over a week ago

How to change your location details

Follow these simple steps to update your location details.
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Written by Sophie Kneebone
Updated over a week ago

Changing your location address

Information on how to update your new location address.
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Written by Sophie Kneebone
Updated over a week ago

How to update your account email address

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Written by Sophie Kneebone
Updated over a week ago

Email notifications from Medipass explained

Details on what kind of role in Medipass receives email notifications.
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Written by Sophie Kneebone
Updated over a week ago

Business name vs location name

This article explains the important difference between a business name and a location name.
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Written by Sophie Kneebone
Updated over a week ago