Setting up Medipass

What is Medipass?

Some background on who we are and what we do

Written by Sophie Kneebone
Updated over a week ago

Signing up for Medipass

Here's how to sign up and set up your Medipass account as a healthcare provider.

Written by Sophie Kneebone
Updated over a week ago

How to get help

Here's how to reach our team, any time you need support

Written by Sophie Kneebone
Updated over a week ago

Medipass user roles

Here's an explanation of the different kinds of user roles in Medipass.

Written by Sophie Kneebone
Updated over a week ago

Medipass and telehealth: everything you need to know

In light of the COVID-19 outbreak, telehealth is becoming increasingly relevant. We'll keep updating this article as the situation evolves.

Written by Sophie Kneebone
Updated over a week ago

How to add a new practice

Written by Kassy
Updated over a week ago

How to hide your practice address

Don't want your patient's to see the registered practice address? Follow these steps

Written by Kassy
Updated over a week ago

Patient records

Save your patient details in Medipass

Written by Sophie Kneebone
Updated over a week ago

How to change your practice details

Follow these simple steps to update your practice details.

Written by Sophie Kneebone
Updated over a week ago

Edit the phone number for your practice

Follow these simple steps and update your phone number easily.

Written by Sophie Kneebone
Updated over a week ago

Changing your practice address

Information on how to update your new practice address.

Written by Kassy
Updated over a week ago

How to update your account email address

Written by Sophie Kneebone
Updated over a week ago

Verifying your business

If you have been asked to verify your business, here's an outline of what that involves

Written by Lawrence
Updated yesterday

Email notifications from Medipass explained

Details on what kind of role in Medipass receives email notifications.

Written by Kassy
Updated over a week ago

Pending HICAPS Go provider numbers

Are your providers not yet enabled with HICAPS Go in Medipass? Check here first.

Written by Sophie Kneebone
Updated over a week ago

Adding staff members

Looking to invite new staff members to your practice? Here is how and what everything means!

Written by Lawrence
Updated over a week ago

How to add or remove a practice manager

Would you like to add or remove a Practice Manager to your Medipass account?

Written by Lawrence
Updated over a week ago

How to create or remove a business administrator

Instructions to add/remove a Business Manager role.

Written by Kassy
Updated over a week ago

Missing email for staff members?

Some email addresses may have been removed from your staff details. You can find out why here.

Written by Kassy
Updated over a week ago

How to update staff details

Follow these instructions to edit staff details

Written by Lawrence
Updated over a week ago

Assigning an email to your new staff member

Having trouble assigning an email to your new staff member?

Written by Sophie Kneebone
Updated over a week ago

Identification check (or KYC) :FAQ

Got some questions about your Medicare Identification Check?

Written by Sophie Kneebone
Updated over a week ago

Patient details

Saving and viewing your patient details

Written by Sophie Kneebone
Updated over a week ago