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Setting up Medipass
Setting up Medipass
Help for healthcare practitioners using Medipass.
23 articles in this collection
Written by
Sophie Kneebone,
Kassy,
and
Lawrence
Getting started
What is Medipass?
Some background on who we are and what we do
Written by
Sophie Kneebone
Updated over a week ago
Signing up for Medipass
Here's how to sign up and set up your Medipass account as a healthcare provider.
Written by
Sophie Kneebone
Updated over a week ago
How to get help
Here's how to reach our team, any time you need support
Written by
Sophie Kneebone
Updated over a week ago
General setup
Medipass user roles
Here's an explanation of the different kinds of user roles in Medipass.
Written by
Sophie Kneebone
Updated over a week ago
Medipass and telehealth: everything you need to know
In light of the COVID-19 outbreak, telehealth is becoming increasingly relevant. We'll keep updating this article as the situation evolves.
Written by
Sophie Kneebone
Updated over a week ago
How to add a new practice
Written by
Kassy
Updated over a week ago
How to hide your practice address
Don't want your patient's to see the registered practice address? Follow these steps
Written by
Kassy
Updated over a week ago
Patient records
Save your patient details in Medipass
Written by
Sophie Kneebone
Updated over a week ago
How to change your practice details
Follow these simple steps to update your practice details.
Written by
Sophie Kneebone
Updated over a week ago
Edit the phone number for your practice
Follow these simple steps and update your phone number easily.
Written by
Sophie Kneebone
Updated over a week ago
Changing your practice address
Information on how to update your new practice address.
Written by
Kassy
Updated over a week ago
How to update your account email address
Written by
Sophie Kneebone
Updated over a week ago
Verifying your business
If you have been asked to verify your business, here's an outline of what that involves
Written by
Lawrence
Updated yesterday
Email notifications from Medipass explained
Details on what kind of role in Medipass receives email notifications.
Written by
Kassy
Updated over a week ago
Pending HICAPS Go provider numbers
Are your providers not yet enabled with HICAPS Go in Medipass? Check here first.
Written by
Sophie Kneebone
Updated over a week ago
Adding other staff
Adding staff members
Looking to invite new staff members to your practice? Here is how and what everything means!
Written by
Lawrence
Updated over a week ago
How to add or remove a practice manager
Would you like to add or remove a Practice Manager to your Medipass account?
Written by
Lawrence
Updated over a week ago
How to create or remove a business administrator
Instructions to add/remove a Business Manager role.
Written by
Kassy
Updated over a week ago
Missing email for staff members?
Some email addresses may have been removed from your staff details. You can find out why here.
Written by
Kassy
Updated over a week ago
How to update staff details
Follow these instructions to edit staff details
Written by
Lawrence
Updated over a week ago
Assigning an email to your new staff member
Having trouble assigning an email to your new staff member?
Written by
Sophie Kneebone
Updated over a week ago
Identification check (or KYC) :FAQ
Got some questions about your Medicare Identification Check?
Written by
Sophie Kneebone
Updated over a week ago
Patient experience
Patient details
Saving and viewing your patient details
Written by
Sophie Kneebone
Updated over a week ago