Claim on behalf of a dependant

How to process a dependant's claim with policy holder approval.

Nick avatar
Written by Nick
Updated over a week ago

Processing a claim or getting a rebate estimate for a dependant is easy with Tyro Health Online, for example the child of an adult who has a private health insurance policy.

  1. Get started by selecting the Tyro HealthPoint tile and choosing the transaction type.

  2. Enter the dependant's details, including name, date of birth, and their health fund under the 'patient/claimant details' section.

  3. Input the mobile number for the person who will approve the claim, such as the parent under the same 'patient/claimant details' section.

  4. Select the approval method for the policy holder can complete the claim or quote.

If you require further assistance, you can contact the Tyro Health support team by clicking the chat bubble located on the bottom right of your browser or by emailing support@tyrohealth.com.

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