Medipass Help Center

News and announcements

Stay up to date with the latest news from Medipass here.

2 articles in this collection
Written by Sophie Kneebone

Medipass pricing and billing

Information about how Medipass pricing is calculated and charged

8 articles in this collection
Written by Adriano, Sophie Kneebone, and Nicholas

Getting started and general functionality

Help for service providers and healthcare practitioners using Medipass.

30 articles in this collection
Written by Sophie Kneebone, Nicholas, and Lawrence

Reporting, reconciliation and settlement

Everything you need to know about reconciling and reporting on Medipass transactions.

4 articles in this collection
Written by Nicholas, Lawrence, and Sophie Kneebone

Integrations

Information on integrations with other systems.

8 articles in this collection
Written by Sophie Kneebone and Lawrence

Medipass Card Payments

Everything you need to know about processing credit and debit card payments with Medipass

18 articles in this collection
Written by Lawrence, Adriano, and Sophie Kneebone

Medicare and DVA

Information on processing claim for Medicare and the Department of Veterans' Affairs.

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27 articles in this collection
Written by Sophie Kneebone, Lawrence, Jayde Mascord-Hopkins and 4 others

Tyro EFTPOS and Tyro HealthPoint

Information on Tyro EFTPOS machines, including Tyro HealthPoint

11 articles in this collection
Written by Adriano, Nicholas, and Sophie Kneebone

Private health insurance (via HICAPS)

Private health insurance and overseas health insurance claiming in Medipass.

15 articles in this collection
Written by Sophie Kneebone and Adriano

nib direct (beta)

Instantly submit nib claims. For general practitioners only.

3 articles in this collection
Written by Nicholas

Comcare

Support for submitting digital invoices to Comcare.

6 articles in this collection
Written by Adriano, Sophie Kneebone, and Nicholas

icare NSW

Everything you need to know about submitting invoices to Insurance and Care NSW (icare).

9 articles in this collection
Written by Sophie Kneebone, Nicholas, and Lawrence

WorkSafe Victoria

Support for submitting digital invoices to WorkSafe Victoria.

3 articles in this collection
Written by Adriano and Nicholas

WorkCover Queensland

Everything you need to know about submitting invoices to WorkCover Queensland.

3 articles in this collection
Written by Sophie Kneebone

NDIS (beta)

How to use Medipass to manage your National Disability Insurance Scheme invoices.

5 articles in this collection
Written by Sophie Kneebone

HBF Member Plus Dental Agreements

Everything you need to know about HBF's new Member Plus Dental Agreement in Medipass.

6 articles in this collection
Written by Michael Blewett, Lawrence, and Sophie Kneebone

Medipass for consumers

Advice for consumers, patients and health fund members.

6 articles in this collection
Written by Nicholas, Sophie Kneebone, and Lawrence

Troubleshooting

Here's where to look if something's wrong.

7 articles in this collection
Written by Adriano, Nicholas, and Sophie Kneebone