Medipass Help Center

General provider setup

Help for healthcare practitioners using Medipass.

23 articles in this collection
Written by Sophie Kneebone, Jessica Collins, Adrian Miles and 2 others

Medipass pricing, fees and billing

Information about how Medipass pricing is calculated and charged

5 articles in this collection
Written by Sophie Kneebone and Jessica Collins

Patient Payments and Medipass Card Payments

Process a credit card payment from Medipass.

6 articles in this collection
Written by Sophie Kneebone, Kassy, Lawrence and 1 other

Medicare and DVA

Information on processing claim for Medicare and the Department of Veterans' Affairs.

20 articles in this collection
Written by Kassy, Adrian Perillo, Sophie Kneebone and 2 others

icare NSW

Everything you need to know about submitting invoices to Insurance and Care NSW (icare).

5 articles in this collection
Written by Lawrence and Sophie Kneebone

Private health insurance (via HICAPS Go)

Everything you need to know about private health insurance claims in Medipass.

24 articles in this collection
Written by Sophie Kneebone, Adrian Perillo, Kassy and 1 other

Overseas health cover (via HICAPS Go)

How to process claims for overseas visitors in Medipass

2 articles in this collection
Written by Jessica Collins

NDIS (beta)

How to use Medipass to manage your National Disability Insurance Scheme invoices.

5 articles in this collection
Written by Sophie Kneebone and Jessica Collins

HBF Member Plus Dental Agreements

Everything you need to know about HBF's new Member Plus Dental Agreement in Medipass.

6 articles in this collection
Written by Lawrence, Jessica Collins, Sophie Kneebone and 1 other

Reporting, reconciliation and settlement

Everything you need to know about reconciling and reporting on Medipass transactions.

5 articles in this collection
Written by Kassy and Jessica Collins

Integrations

Information on integrations with other systems.

5 articles in this collection
Written by Sophie Kneebone and Kassy

Medipass for consumers

Advice for consumers, patients and health fund members.

24 articles in this collection
Written by Kassy, Jessica Collins, Sophie Kneebone and 1 other

Troubleshooting

Here's where to look if something's wrong.

4 articles in this collection
Written by Kassy and Sophie Kneebone