Medipass Help Center

General provider setup

Help for healthcare practitioners using Medipass.

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17 articles in this collection
Written by Sophie Kneebone, Michelle Brasier, Kassy and 3 others

Medipass for consumers

Advice for consumers, patients and health fund members.

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22 articles in this collection
Written by Sophie Kneebone, Kassy, Jordan Webb and 1 other

Private health insurance

Everything you need to know about private health insurance claims in Medipass.

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24 articles in this collection
Written by Sophie Kneebone, Michelle Brasier, Kassy and 1 other

Garrison Health Services

You can continue to use Medipass to invoice Garrison for ADF services delivered before the 1st of July 2019. From 1st July 2019, please contact Bupa ADF Health Services.

9 articles in this collection
Written by Sophie Kneebone and Kassy

Medicare

Information on processing Medicare claims from your Medipass portal.

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13 articles in this collection
Written by Kassy, Jordan Webb, Jessica Collins and 1 other

Overseas health cover (OHC)

How to process claims for overseas visitors in Medipass

2 articles in this collection
Written by Jessica Collins

HBF Member Plus Dental Agreements

Everything you need to know about HBF's new Member Plus Dental Agreement in Medipass.

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5 articles in this collection
Written by Sophie Kneebone, Michael Blewett, Jessica Collins and 1 other

Medipass Pro and billing

These articles make it easy to understand how billing at Medipass works.

5 articles in this collection
Written by Sophie Kneebone, Jordan Webb, and Jessica Collins

Reporting and reconciliation

Everything you need to know about reconciling and reporting on Medipass transactions.

1 article in this collection
Written by Kassy

Integrations

Information on integrations with other systems.

5 articles in this collection
Written by Sophie Kneebone and Kassy

Troubleshooting

Here's where to look if something's wrong.

6 articles in this collection
Written by Sophie Kneebone, Michelle Brasier, and Kassy