There are two reports available for submitted bulk bill claims in Medipass: a processing report and a payment report. Access these reports by navigating to the transaction, and then clicking either “View processing report” or “View payment report”. 

A  Payment report is a summary of completed and approved bulk bill claims marked for payment. The payment report includes a list of all claims included in the payment run with the total amount to be paid and settlement bank account details. The payment report is typically available the next business day after claim submission.

To re-request the payment report, click the “Refresh” button in the bottom left-hand corner.   A timestamp for the date and time the report was most recently requested is shown at the top of the report page. 

Note: If a report is requested more than six months after the transaction occurred, the most recently cached version of the report will be shown as reports cannot be requested more than six months from submission. 

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