Welcome to Medipass! We're excited to start simplifying your health payments. If you're just getting started, here's how to set up your Medipass provider account. Remember, if you have any questions at any stage, click the pink chat bubble in the bottom right-hand corner of your screen to send us a message.

Step 1: Create a Medipass account

Go to the Medipass sign up page and enter your details. This is account is for you. You can add your colleagues in to your shared Medipass portal in once we've set up your own login details first.

Step 2: Answer a couple of questions about your business

Next we'll ask for your business name, ABN or ACN, the number of locations you practice from and your primary health category.

Why? It's so that we can tailor your Medipass experience correctly for you. Depending on what you've come to Medipass for, your number of locations or primary health category might change what you need to do to get set up for, for example, Medicare online claiming. If we know this information upfront, we can get you up and running as quickly as possible.

Note: You might have more than one primary health category at your business. That's okay! Just enter one for now, and we'll collect more detailed information as we go along. Anything you enter on this page can be changed later.

Step 3: Let's get you paid

Now the fun really starts. Click any of the pink 'Get Started' buttons to set up the Medipass features you'd like to use. For more detail on each feature, click the links below.

Take credit or debit card payments

Medicare & DVA claiming

icare invoicing

Allied private health insurance & overseas health cover

Note: to create accounts for colleagues who also need access to your Medipass portal, click the Get Started button under 'Add staff members to your business'. You can also add providers in during the setup for any of the features listed above.

If you have any questions about setting up your account, you can contact our friendly Australian-based Customer Success team team via the chat bubble in the corner of your Medipass account, or at support@medipass.com.au.

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