Here each step is broken down into 5 easy steps for you:

Step 1: Create a Medipass account

Simply go to the Medipass sign up page here and start by entering your details and clicking "Create your Medipass account".

Step 2: Claim your business

You will be taken into your Medipass portal and the “Get Started” page.
Here you can see the steps of setting up your account.

You will then be prompted to search for a provider number used within your business.

Note: If another staff member has previously claimed the business, you'll be able to request access by selecting "Request access". This will send the staff member an email, where they can grant you access.

If we have details for your business, just as a security measure, we will place an automated phone call to the practice with a secure code.
Once you receive that phone call, enter the security code in the boxes provided. 

If we do not have your details in the Medipass directory, you can select the option to “Create your business”

You will then be asked to enter your business details and click “Create business”.
Then you will be taken back to the “Get Started” page to complete the next steps.

Step Three: Set up your practice details
To add your practice where you provide a service, complete the details of your practice.
Click "Save and continue"

Step 4: Add staff members
To add additional staff members, select "+ add a staff member"

You can then fill out the details of the staff member, including their provider numbers if applicable.

Step 5: Select "Finish"

From here, you can start the Medicare set up process or set up services for private health insurance claiming.

If you have any questions about setting up your account, you can always contact the support team via the chat bubble in the corner of your Medipass account, or at

Note: If you've added HICAPS provider numbers, these can take up to five days to be approved. 

To read more about pending provider numbers, check out this article here

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