A "force refresh" is a quick option that could solve an issue you're having with your Tyro Health Online portal.
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For example, if you're unable to see a button that previously was displaying clicking the force refresh option will refresh your Tyro Health Online portal and show you the most recent version of Tyro Health Online. Hopefully the button will then be displaying!
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To force refresh first select the "Help" option at the top right of your screen.

Then select "Force refresh".

This will refresh your Tyro Health Online portal.
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If you're still experiencing any issues, please get in contact with the Tyro Health Online team by clicking the pink chat bubble or via support@tyrohealth.com.