Comcare has codes that providers can use when providing these services. Please see below for an explanation of service types and the codes to be used for the following service providers:

Note: The Safety, Rehabilitation and Compensation Act 1988 (SRC Act) set Statutory Rates for several benefits paid under the SRC Act. They indicate the maximum amount of compensation which can be paid for specific benefits under the SRC Act and are reviewed and updated as appropriate. Comcare is unable to pay above the prescribed statutory amount. For more information regarding Statutory rates for compensation please see the Comcare website.

HH1 - Gardening – per hour

This code can be used for providing gardening assistance including, but not limited to mowing, hedge trimming and gutter cleaning.

HH2 - Cleaning – per hour

This code can be used for services of a domestic nature including, but not limited to the following:

HH3 - Home Help – quoted jobs

This code can be used for any services that are provided that are not part of routine household services. Examples of quoted jobs maybe – cleaning of a pool, window cleaning or moving furniture. Please note that the specific cost of this service type needs to be approved by the Comcare Delegate prior to provision of service.

HH4 - Home Help – maximum weekly rate

This code is used when the maximum weekly statutory rate is being used by the service provider.

Note: Household Help have a prescribed maximum statutory rate as set by the SRC Act.

Services not available

Some services are not available for household maintenance and repairs, such as:

Please use the code 'ATTENDANT CARE' when providing services that support an employee to carry out daily living activities. These may include:

Note: attendant care services do not include:

Note: Payment for attendant care services depends on the assessment of services required and Attendant Care has a prescribed maximum weekly statutory rate as set by the SRC Act.

Where an employee’s compensable condition is a ‘catastrophic injury’, and they are receiving attendant care services for their compensable condition, the maximum weekly limit for services does not apply.

Attendant care services are not payable within the first 28 days from the date of injury or illness, unless the employee can demonstrate financial hardship. Should you provide services to an employee during this period, you will need to discuss payment with the employee.

As always, if you need any help with anything, please let us know. You can contact our support team by clicking the chat bubble located on the bottom right of your browser or by emailing support@medipass.io