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How to submit a WorkCover Queensland claim in Tyro Health Online
How to submit a WorkCover Queensland claim in Tyro Health Online

A guide on creating and submitting a WCQ claim

Nick avatar
Written by Nick
Updated over a week ago

Important note: These invoices are tailored to meet the requirements of WorkCover Queensland. They will be electronically submitted, but payment will not be approved or settled via Tyro Health Online. Decisions on invoice and related remittance can be viewed within the WorkCover Queensland Provider Connect portal.

To start, click the ‘Work Cover Queensland’ tile on the ‘Get Paid’ page.

Fill in the details of the invoice.

Invoice reference

An optional unique reference number for your own records, such as from your accounting software or practice management system.

Patient/claimant details

You can either select an existing patient, or create a new patient to be saved in Tyro Health Online for future use.


Provider details

Select the location where this service was performed, and then the provider. Location and provider information is entered when you set up for WCQ invoicing in Tyro Health Online.

Service items

Select or type an item that is applicable to the invoice.

Click “submit invoice” below once all information is completed within the relevant fields.

Once submitted through, you will be presented with the invoice itself. Decisions on invoice and related remittance can be viewed within the WorkCover Queensland Provider Connect portal.

Once the invoice is completed successfully, you can now mark the invoice as completed.

If you require further assistance, you can contact the Tyro Health Online support team by clicking the chat bubble located on the bottom right of your browser or by emailing support@tyrohealth.com.

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